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Sales organisations

  • Holger Dannenberg
  • Dirk Zupancic

Abstract

The sales organisation is a topic that has been covered previously, and in depth (Belz 1996, p. 216). We will concentrate on what we consider to be the most important control point for optimisation.

Keywords

Call Centre Sales Force Customer Segment Customer Retention Sales Employee 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Gabler | GWV Fachverlage GmbH 2009

Authors and Affiliations

  • Holger Dannenberg
  • Dirk Zupancic

There are no affiliations available

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