Zusammenfassung
Themen rund um das Engagement, die Loyalität und das Markencommitment eines Mitarbeiters sind in den letzten Jahren zunehmend in den Mittelpunkt des Interesses gerückt. Praxis und Forschung haben die Bedeutung des Mitarbeiters im Rahmen der Markenkommunikation und des Customer Relation Managements erkannt und setzen sich heute intensiv mit Themen wie Markenbotschaftertum, Brand Citizenship Behavior oder Markencommitment der Mitarbeiter auseinander.
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Esch, FR., Strödter, K. (2009). Aufbau des Markencommitment in Abhängigkeit des Mitarbeiter-Marken-Fits. In: Tomczak, T., Esch, FR., Kernstock, J., Herrmann, A. (eds) Behavioral Branding. Gabler. https://doi.org/10.1007/978-3-8349-8744-0_8
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