Scoping the research focus through theoretical foundations

  • Clemens Hiraoka

This section provides a definition of “Connected Services,” but also categorizes and differentiates the construct from other terms used in the service area. However, this clarification is preceded by a foundational consideration of the most important literature in the fields of (general) services, self-service technologies, and remote services (or remote objects).


Behavioral Intention Technology Acceptance Model Remote Service Brand Loyalty Price Fairness 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Gabler | GWV Fachverlage GmbH 2009

Authors and Affiliations

  • Clemens Hiraoka

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