Introduction to Connected Services
At the beginning of research on technology acceptance two decades ago, the degree of technology in our daily lives was quite limited: consumer electronics had just begun to get digitalized with the introduction of the Compact Disc in 1982, one year later Motorola introduced the first commercial “mobile” phone model “DynaTAC” at a weight of 0.8 kilogram and a dimension of 33x5x9 centimeters, and the Internet in the form of the World Wide Web was not even developed.
KeywordsUniversal Mobile Telecommunication System Connect Service Core Brand Mandatory Setting Emergency Call Center
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