So far, we have seen that (1) OSS can potentially bring many advantages to firms and (2) that both management and employees may perceive those. In this chapter, I thus turn to the question how the company can ensure that it is able to reap those potential benefits. To do this, in mid 2006, a benchmark study was conducted with established corporations that have significant OSS exposure to see how some of the larger companies are managing their OSS activities. As I was interested in the processes those firms use to manage OSS, more than a dozen companies active in OSS were contacted, most of which were known for their long-time commitment to and engagement in OSS. Elaborate responses were received from four companies; these were Adobe, SGI, Siemens,109 and Symbian. Apart from Siemens, which has mainly been a user of OSS, these firms have been actively contributing source code to existing OSS projects since the early 2000s as well as starting some on their own. In addition, publicly available information on Optaros, an international consulting company,110 was included in the benchmark.
KeywordsSource Code Business Model Project Team Business Case Proprietary Software
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