Based on the significant growth in use of logistics outsourcing and the strategic importance of the logistics function in general, it is critical to understand the drivers of successful logistics outsourcing relationships. By empirically analyzing success factors in logistics outsourcing relationships in a series of three papers, this work provides valuable insights regarding this central research question for managers and also makes a significant contribution to the existing empirical research stream in the area of logistics outsourcing.
KeywordsSupply Chain Management Success Factor Customer Loyalty Business Logistics Logistics Management
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References Final Conclusion
- Knemeyer, A.M. and P.R. Murphy. “Exploring the Potential Impact of Relationship Characteristics and Customer Attributes on the Outcomes of Third-party Logistics Arrangements,” Transportation Journal, (44:1), 2005, pp. 5–19.Google Scholar