Abstract
A significant development of modern business management is that individual firms no longer compete as solely autonomous entities, but rather as supply chains (Lambert and Cooper 2000). Within a supply chain, relationships between customer firms and their logistics service providers (LSPs) play an increasingly important role due to the rising relevance of the logistics function for firms in general and the significant growth in the use of logistics outsourcing over the past years (Knemeyer and Murphy 2004; Ashenbaum, Maltz, and Rabinovich 2005; Gadde and Hulthén 2009; Langley Jr. et al. 2009). This is clarified by some recent figures. For example, a large industry survey by Langley Jr. et al. (2009) indicates that in 2009, 66 percent and 47 percent of total logistics expenditures in Western Europe and in the U.S., respectively, were devoted to logistics outsourcing. Further, a survey amongst Fortune 500 companies reveals that in 2004, over 80 percent of the responding firms use logistics outsourcing (Lieb and Bentz 2005).
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References Introduction
Ashenbaum, B., A. Maltz, and E. Rabinovich. “Studies of Trends in Third-Party Logistics Usage: What Can We Conclude?,” Transportation Journal, (44:3), 2005, pp. 39–50.
Boyson, S., T.C. Corsi, M. Dresner, and E. Rabinovich. “Managing Effective Third Party Logistics Partnerships: What Does it Take?,” Journal of Business Logistics, (20:1), 1999, pp. 73–100.
Daugherty, P.J. “Review of logistics and supply chain relationship literature and suggested research agenda,” International Journal of Physical Distribution & Logistics Management, (41:1), 2011, pp. 16–31.
Deepen, J.M., T.J. Goldsby, A.M. Knemeyer, and C.M. Wallenburg. “Beyond Expectations: an Examination of Logistics Outsourcing Goal Achievement and Goal Exceedance,” Journal of Business Logistics, (29:2), 2008, pp. 75–105.
Gadde, L-E. and K. Hulthén. “Improving logistics outsourcing through increasing buyer–provider interaction,” Industrial Marketing Management, (38:6), 2009, pp. 633–640.
Hofer, A.R., A.M. Knemeyer, and M.E. Dresner. “Antecedents and Dimensions of Customer Partnering Behavior in Logistics Outsourcing Relationships,” Journal of Business Logistics, (30:2), 2009, pp. 141–159.
Ivens, B.S. “Flexibility in industrial service relationships: The construct, antecedents, and performance outcomes,” Industrial Marketing Management, (34:6), 2005, pp. 566–576.
Knemeyer, A.M. and P.R. Murphy. “Evaluating the Performance of Third-Party Logistics Arrangements: A Relationship Marketing Perspective,” Journal of Supply Chain Management, (40:1), 2004, pp. 35–51.
Knemeyer, A.M. and P.R. Murphy. “Is the glass half full or half empty? An examination of user and provider perspectives towards third-party logistics relationships,” International Journal of Physical Distribution & Logistics Management, (35:10), 2005a, pp. 708–727.
Knemeyer, A.M. and P.R. Murphy. “Exploring the Potential Impact of Relationship Characteristics and Customer Attributes on the Outcomes of Third-party Logistics Arrangements,” Transportation Journal, (44:1), 2005b, pp. 5–19.
Lambert, D.M. and M.C. Cooper. “Issues in Supply Chain Management,” Industrial Marketing Management, (29:1), 2000, pp. 65–83.
Lambert, D.M., M.A. Emmelhainz, and J.T. Gardner. “Building Successful Logistics Partnerships,” Journal of Business Logistics, (10:1), 1999, pp. 165–181.
Langley Jr., C.J., D. Albright, J. Morton, D. Wereldsma, M. Alf, S. Swaminathan, G. Smith, J. Murphy, T.A. Deakins, S. Hoemmken, and K. Peters. “The State of Logistics Outsourcing: 2009 Third-Party Logistics – Results and Findings of the 14th Annual Study,” Atlanta, 2009.
Lieb, R. and B.A. Bentz. “The Use of Third-Party Logistics Services by Large American Manufacturers: The 2004 Survey,” Transportation Journal, (44:2), 2005, pp. 5–15.
Stank, T.P., S.B. Keller, and P.J. Daugherty. “Supply Chain Collaboration and Logistical Service Performance,” Journal of Business Logistics, (22:1), 2001, pp. 29–48.
Stank, T.P., T.J. Goldsby, S.K. Vickery and K. Savitskie. “Logistics Service Performance: Estimating its Influence on Market Share,” Journal of Business Logistics, (24:1), 2003, pp. 27–55.
Wallenburg, C.M. “Innovation in Logistics Outsourcing Relationships: Proactive Improvements by Logistics Service Providers as a Driver of Customer Loyalty,” Journal of Supply Chain Management, (45:2), 2009, pp. 75–93.
Rights and permissions
Copyright information
© 2011 Gabler Verlag | Springer Fachmedien Wiesbaden GmbH
About this chapter
Cite this chapter
de Grahl, A. (2011). Introduction. In: Success Factors in Logistics Outsourcing. Gabler Verlag. https://doi.org/10.1007/978-3-8349-7084-8_1
Download citation
DOI: https://doi.org/10.1007/978-3-8349-7084-8_1
Publisher Name: Gabler Verlag
Print ISBN: 978-3-8349-3355-3
Online ISBN: 978-3-8349-7084-8
eBook Packages: Business and EconomicsBusiness and Management (R0)