The Phenomenon of Inertia and Change Exemplified in a Case Study of the New York Stock Exchange
The question of what are the drivers and inhibitors of change as well as of the repetitive momentum proposition will be analyzed in a case study of the New York Stock Exchange (NYSE). Since the organization’s institutionalization, it conducted business in the matching of incoming buy and sell orders for securities. Its trading system will be analyzed because it has always been a core capability. Today the company also offers derivatives trading, is in the listing business, and sells market data, but these divisions will not be discussed since they were added just recently or developed out of the trading business.
KeywordsMarket Share Institutional Investor Customer Orientation Market Quality York Stock Exchange
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