Monitoring Operational and Financial Performance

Zentes, Joachim; Morschett, Dirk; Schramm-Klein, Hanna

doi:10.1007/978-3-8349-6740-4_19

Joachim Zentes⁴,
Dirk Morschett⁵ &
Hanna Schramm-Klein⁶

6816 Accesses

Abstract

The aims of this Chapter are to consider the relationships between retail strategy and performance, to review the ratios and tools of productivity and effectiveness, inventory/supply chain evaluation, profit/turnover evaluation and financial performance evaluation and to consider new conceptual frameworks.

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Authors and Affiliations

Saarland University, Saarbrücken, Germany
Joachim Zentes (Professor of Marketing and Management)
University of Fribourg, Fribourg, Switzerland
Dirk Morschett (Professor of International Management)
University of Siegen, Siegen, Germany
Hanna Schramm-Klein (Professor of Marketing)

Authors

Joachim Zentes
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Dirk Morschett
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Hanna Schramm-Klein
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Zentes, J., Morschett, D., Schramm-Klein, H. (2011). Monitoring Operational and Financial Performance. In: Strategic Retail Management. Gabler Verlag. https://doi.org/10.1007/978-3-8349-6740-4_19

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DOI: https://doi.org/10.1007/978-3-8349-6740-4_19
Publisher Name: Gabler Verlag
Print ISBN: 978-3-8349-2536-7
Online ISBN: 978-3-8349-6740-4
eBook Packages: Business and EconomicsBusiness and Management (R0)

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