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Learning over the IT Life Cycle – Advantages of Integrated Service Creation and Service Management

  • Irvathraya B. Madhukar
  • Florian A. Täube

Abstract

In this chapter we draw parallels between IT application development and management and the construction industry and internationalizing firms therein: while the construction lifecycle with its phases design, build, operate resembles that of IT, the internationalization of firms with a physical product – buildings – can be related to the virtualization of a digital industry – the recent trend to cloud computing. We are interested in different forms of learning between stages of multi-stage projects. In particular, we try to understand how to conceptually distinguish learning from mere trouble shooting. We build on research in the construction industry and lessons from a case study with a firm that integrates design, build and operation phase and internationalizes its operation through offshoring part of its value chain.

Keywords

Cloud Computing Organizational Learning Cultural Distance Geographical Dispersion Project Team Member 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Gabler Verlag | Springer Fachmedien Wiesbaden GmbH 2011

Authors and Affiliations

  • Irvathraya B. Madhukar
  • Florian A. Täube

There are no affiliations available

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