Global Production Center in Latin America for Application Management Services

  • Maximo Romero Krause


Latin America has been emerging as a strong IT services market. This achievement has been of course very important for local and global service providers and also for several companies in the region; but specially for Latin American governments who are able to accelerate their economies with IT services as a very important pillar.


Service Level Agreement Global Production Service Market Incident Management Latin American Government 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. AMR Research (2007): Timezones Do Matter: Redescovering the Americas and Nearshore Delivery, s. l. 2007.Google Scholar
  2. AT Kearney (2007): Destination Latin America – A Near-Shore Alternative, s. l. 2007.Google Scholar
  3. AT Kearney (2009) Global Service Location Index, s. l. 2009.Google Scholar
  4. CIA (2009): The World Factbook, online:, last update: 05.10.2009, date visited: 18.10.2009.
  5. Gartner (2005): The Dynamics of Latin America´s service market, s. l. 2005.Google Scholar
  6. Gartner (2006): Perspectives Business Issues and Best Practices Latin America-Primer for Service Providers, s. l. 2006.Google Scholar
  7. IDC (2007): IDC Siemens special report, s. l. 2007.Google Scholar
  8. IMF (2009): International Monetary Fund – World Economic Outlook, s. l. 2009.Google Scholar
  9. ITIL Foundations (2009): online:, last update: n. a., date visited: 18.10.2009.
  10. SiemensIT SolutionsandServices (2008): Own analysis, estimations, s. l. 2008.Google Scholar
  11. WorldBank (2009): Countries & Regions, online:, last update: 15.06.2009, date visited: 18.10.2009.

Copyright information

© Gabler Verlag | Springer Fachmedien Wiesbaden GmbH 2011

Authors and Affiliations

  • Maximo Romero Krause

There are no affiliations available

Personalised recommendations