Case Study – Successful Outsourcing Partnership

  • Anjali Arya


Application management support (AMS) is becoming a key strategic element for success of major businesses across the world. This initiative allows businesses to focus and concentrate solely on their core business strategies. In an ever changing competitive and technological world, AMS and outsourcing to trusted partners ensures that a business maintains pace.


Service Level Agreement Transition Management Steady State Operation Change Request Incident Management 
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Copyright information

© Gabler Verlag | Springer Fachmedien Wiesbaden GmbH 2011

Authors and Affiliations

  • Anjali Arya

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