Abstract
Customer satisfaction is the most important target of manufacturing companies to stay competitive. To reach a high level of customer satisfaction on the one hand the product quality has to fulfil the customer requirements. On the other hand the soft facts like the logistical figures regarding service level and supply availability become more and more important. The ability to know if a due date can be met (with a high probability) or how much additional capacity is needed to ensure a requested due date (with a high probability) does ensure a high supply availability. If additional capacity is not available the ability to know what the earliest possible due date which can be met is (with a high probability) does ensure a high service level if postponing due dates by negotiation is possible. This task is often described in literature as a complex and difficult one.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Altendorfer, K., Jodlbauer, H.,(2007) An Approach for Capacity Checking and due date Adjustment, Proceedings FH Science Day, 160–167
Chen, C.-Y., Zhao Z., Ball M.,(2001) Quantity and Due Date Quoting Available to Promise, Informations Systems Frontiers, vol. 3:4, 477–488
Chen, C.-Y., Zhao Z., Ball M.,(2002) A model for batch adavnced available-to-promise, Prod. and Operations Management, vol. 11, 424–440
Corti, D., Pozzetti, A. Zorzini, M.,(2006) A capacity-driven approach to establish due dates in a MTO environment, vol. 104, 536–554
Hegedus, M., G., Hopp, W., J.,(2001) Due Date Setting with Supply Constraints in Systems using MRP, Computers and Ind. Eng. 39, 293–305
Hopp, W. J., Spearman, M. L.,(1996) Factory Physics – Foundations of Manufacturing Management (Irwin/McGraw-Hill, New York).
Hopp, W., J., Roof-Sturgis, M., L.,(2000) Quoting manufacturing due dates subject to a service level constraint, IIE Transactions, 32, 771–784
Jodlbauer H. (2007): Produktionsoptimierung, Wertschaffende sowie kundenorientierte Planung und Steuerung, Wien u. a.
Moses, S., Grant, H., Gruenwald, L., Pulat, S., Real-Time due-date promising by build-to-order environments, Int. J. Prod. Res., vol. 42, 4353–4375
Özdamar, L., Yazgac, T.,(1997) Capacity driven due date settings in make-to-order production systems, Int. J. Prod. Econ., vol. 49, 29–44
Panwalkar, S., S., Iskander, W.,(1977) A Survey of scheduling rules, Operations Research, vol. 25, 45–61.
Taylor, S., G., Plenert, G., J.,(1999) Finite Capacity promising, Production and Inventory Management Journal, Third Quarter, 50–56
Vollmann, T, E., Berry, W., L., Whybark, D. C., (1997) Manufacturing Planning and Control Systems. Irwin/McGraw-Hill, New York a.o.
Xiong, M., H., Tor, S., B., Bhatnagar, R., Khoo, L., P., Venkat S.,(2006) A DSS approach to man-aging customer enquiries for SMEs at the cus-tomer enquiry stage, Int. J. Prod. Econ., vol. 103, 332–346
Xiong, M., Tor, S., B., Khoo, L. P., Chen, C.-H.,(2003a) A web-enhanced dynamic BOM-based available-to-promise system, Int. J. Prod. Econ., vol. 84, 133–147
Xiong, M., Tor, S., B., Khoo, L. P.,(2003b) WebATP: a Web-based flexible available-to-promise computation system, Prod. Plan. & Control, vol. 14, 662–672
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Gabler Verlag | Springer Fachmedien Wiesbaden GmbH
About this chapter
Cite this chapter
Altendorfer, K., Jodlbauer, H. (2010). Simple Cumulative Model for Due Date Setting. In: Engelhardt-Nowitzki, C., Nowitzki, O., Zsifkovits, H. (eds) Supply Chain Network Management. Gabler. https://doi.org/10.1007/978-3-8349-6000-9_18
Download citation
DOI: https://doi.org/10.1007/978-3-8349-6000-9_18
Publisher Name: Gabler
Print ISBN: 978-3-8349-2434-6
Online ISBN: 978-3-8349-6000-9
eBook Packages: Business and Economics (German Language)