US public sector idiosyncrasies regarding the outsourcing of support services
When a government wants to ensure that support services are delivered, it faces a classic Coasean make-or-buy decision: should it hire its own employees in a public SSC and instruct them by fiat, or should it contract out the provision of the services to private third parties?
In the US, various policies, rules, and regulations limit a public sector decision-maker’s discretion on how to deal with an agency’s support activities. The most important will be described in this chapter.
KeywordsSupport Service Commercial Activity Public Sector Organization Governmental Function Government Accountability Office
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