• Gerd Schwarz
Part of the Management, Organisation und ökonomische Analyse book series (MOÖA, volume 16)


Over the past three decades, criticism about government performance has surfaced across the world from all points of the political spectrum. Critics have alleged that governments are inefficient, ineffective, too large, too costly, overly bureaucratic, overburdened by unnecessary rules, unresponsive to public wants and needs, secretive, undemocratic, invasive into the private rights of citizens, self-serving, and failing in the provision of either the quantity or quality of services deserved by the taxpaying public.


Public Sector Gross Domestic Product Service Level Agreement Shared Service International Account Standard 
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Copyright information

© Springer Fachmedien Wiesbaden 2014

Authors and Affiliations

  1. 1.CambridgeUSA

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