Abstract
Particularly in times of crisis, economic downturn, and increasing uncertainty, relational capital becomes of vital importance for large firms. Defined as collective goal orientation and shared trust, it is the basic foundation for creating value across units by leveraging know-how, promoting product innovations, and ultimately realizing efficiency synergies. In times of economic downturn, firms often resort to personnel reductions, restructuring, the integration of units, off-shoring, as well as outsourcing to optimize their cost base. What is disregarded, however, is that such measures have a substantial impact on relational capital. In fact, they often destroy it. Particularly in times of crisis, firms are well-advised to consider how their strategic decisions impact the firm’s relational capital and to make efforts to systematically (re-)build and maintain it.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Adler PS, Kwon SW. 2002. Social Capital: Prospects for a New Concept. Academy of Management Review, 27(1): 17–40.
Bilhuber Galli E. 2011. Building Social Capital in a Multibusiness Firm – Lessons from a Case Study. 1st ed., Wiesbaden: Gabler Verlag.
Bilhuber Galli E, Müller-Stewens G. 2012. How to build social capital with leadership development: Lessons from an explorative case study of a multibusiness firm. The Leadership Quarterly; 23(1): 176–201.
Boston Consulting Group, I. 2012. Organizational Capabilities Matter, Organization of the Future – Designed to Win. www.bcgperspectives.com.
Brass DJ, Galaskiewicz J, Greve HR, Tsai W. 2004. Taking Stock of Networks and Organizations: A Multilevel Perspective. Academy of Management Journal; 47(6): 795–817.
Burgelman RA, Doz YL. 2001. The Power of Strategic Integration. MIT Sloan Management Review, 42(3): 28–38.
Burt RS. 1997. The Contingent Value of Social Capital. Administrative Science Quarterly; 42(2): 339–365.
Campbell A, Kunisch S, Müller-Stewens, G. 2012. Are CEOs Getting the Best From Corporate Functions? MIT Sloan Management Review; 53(3): 12–14.
Das TK, Teng BS. 1998. Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances. The Academy of Management Review; 23(3): 491–512.
Dobbs RF, Karakolev T, Malige F. 2002. Learning to love recessions. McKinsey Quarterly, Special Edition: Risk and Resilience: 6–9.
Ghoshal S, Bartlett CA. 1996. Rebuilding Behavioral Context: A Blueprint for Corporate Renewal. Sloan Management Review; 37(2): 23.
Hitt MA, Lee H, Yucel E. 2002. The Importance of Social Capital to the ManagementofMultinationalEnterprises: RelationalNetworksAmongAsianandWesternFirms. Asia Pacific Journal of Management; 19(2): 353–372.
Howaldt J. 2011. Innovationsmanagement 2.0 handlungsorientierte Einführung und praxisbasierte Impulse. 1. Aufl., Wiesbaden: Gabler Verlag.
Huxham C. 1996. Creating Collaborative Advantage. London: Sage Publications.
Jones GR, George JM. 1998. The Experience and Evolution of Trust: Implication for Cooperation and Teamwork. Academy of Management Review; 23(3): 531–546.
Labianca G, Brass DJ. 2006. Exploring the Social Ledger: Negative Relationships and Negative Asymmetry in Social Networks in Organizations. Academy of Management Review; 31(3): 596–614.
LaBianca G, Brass DJ, Gray B. 1998. Social networks and perceptions of intergroup conflict: The role of negative relationships and third parties. Academy of Management Journal; 41(1): 55–67.
Leana CR20, Van Buren HJ. 1999. Organizational Social Capital and Employment Practices. Academy of Management Review; 24(3): 538–555.
Lewicki RJ, Bunker BB. 1996. Developing and Maintaining Trust in Working Relationships. In: Kramer RM, and Tyler TR (eds). Trust in Organizations. Thousand Oaks: Sage Publications.
McEvily B, Perrone V, Zaheer A. 2003. Trust as an Organizing Principle. Organization Science; 14(1): 91–103.
Mehra A, Dixon AL, Brass DJ, Robertson B. 2006. The Social Network Ties of Group Leaders: Implications for Group Performance and Leader Reputation. Organization Science; 17(1): 64–79.
Nahapiet J, Ghoshal S. 1998. Social Capital, Intellectual Capital, and the Organizational Advantage. Academy of Management Review; 23(2): 242–266.
Rifkin J. 2004. The European Dream: How Europe’s Vision of the Future Is Quietly Eclipsing the American Dream. Wiley.
Ring PS, Van de Ven AH. 1992. Structuring Cooperative Relationships Between Organizations. Strategic Management Journal; 13(7): 483–498.
Salamon Deutsch S, Robinson SL. 2008. Trust That Binds: The Impact of Collective Felt Trust on Organizational Performance. Journal of Applied Psychology; 93(3): 593–601.
Tsai W. 2000. Social Capital, Strategic Relatedness and the Formation of intraorganizational Linkages. Strategic Management Journal; 21(9): 925–939.
Tsai W, Ghoshal S. 1998. Social Capital and Value Creation: The Role of intrafirm Networks. Academy of Management Journal; 41(4): 464–476.
Weiss V, Udris I. 2001. Downsizing und Survivors. Stand der Forschung zum Leben und Überleben in schlanken und fusionierten Organisationen. Arbeit; 10(2): 103–121.
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer Fachmedien Wiesbaden
About this paper
Cite this paper
Galli, E. (2013). The Value of “We”. In: Vollmar, J., Becker, R., Hoffend, I. (eds) Macht des Vertrauens. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-8349-4453-5_4
Download citation
DOI: https://doi.org/10.1007/978-3-8349-4453-5_4
Publisher Name: Springer Gabler, Wiesbaden
Print ISBN: 978-3-8349-4452-8
Online ISBN: 978-3-8349-4453-5
eBook Packages: Business and Economics (German Language)