Zusammenfassung
Der vorliegende Beitrag beschäftigt sich mit Abusive Supervision. Gemeint ist Vorgesetztenverhalten, welches als anhaltend feindselig wahrgenommen wird. In Abgrenzung zur bislang üblichen Konzeption als (dysfunktionaler) Führungsstil versteht dieser Beitrag das Phänomen als stabiles konfliktäres Beziehungsmuster. Im Mittelpunkt der Überlegungen steht die Frage, woraus ein solches Muster seine Stabilität bezieht, besitzt es doch nachweislich negative Wirkungen auf adressierte Mitarbeiter sowie die Organisation. Die Antwort wird in (Sensemaking-)Prozessen der individuellen Erwartungsgeneralisierung und Realitätskonstruktion gesehen, die auf beiden Seiten der Interaktion stattfinden und sich wechselseitig beeinflussen und stabilisieren. Ist Abusive Supervision einmal etabliert, reguliert es über die stabilisierte Beziehungsstruktur den Fortgang des Führungsgeschehens. Konsequenzen dieser Überlegungen werden schließlich für die zukünftige Abusive Supervision Forschung ebenso diskutiert, wie für den praktischen Umgang.
Abstract
This article analyzes the concept of Abusive Supervision, which refers to followers’ sustained perceptions of hostile leader behavior. Current understandings of Abusive Supervision are often one-sided, positing the concept simply as a dysfunctional leadership style. In contrast, this article conceptualizes Abusive Supervision as a sustained relationship conflict, acknowledging that both leader and follower influence their shared reality. The supposition of Abusive Supervision as an interpersonal conflict will be discussed in the light of individual (sensemaking) processes and the interdependent generalization of expectations. This paper argues that once Abusive Supervision is established, it governs the ongoing leadership interaction. Theoretical and practical implications will be considered.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Literaturverzeichnis
Adams, S.H./John, O.P. (1997): A hostility scale for the California Psychological Inventory: MMPI, observer Q-sort, and Big Five correlates. In: Journal of Personality Assessment 62 (2), S.408–424
Andersen, S.M./Baum, A. (1994): Transference in interpersonal relations: Inferences and affect based on significant-other representations. In: Journal of Personality 62 (4), S.459–497
Andiappan, M./Treviño, L.K. (2010): Beyond righting the wrong: Supervisor-subordinate reconciliation after an injustice. In: Human Relations 64 (3), S.359–386
Antonioni, D. (1994): The effect of feedback accountability on upward appraisal ratings. In: Personnel Psychology 47 (2), S.349–356
Aquino, K./Tripp, T.M./Bies, R.J. (2001): How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. In: Journal of Applied Psychology 86 (1), S.52–59
Aryee, S./Chen, Z.X./Sun, L.–Y./Debrah, Y. A. (2007): Antecedents and outcomes of abusive supervision: test of a trickle-down model. In: Journal of Applied Psychology 92 (1), S.191– 201
Ashforth, B.E. (1994): Petty tyranny in organizations. In: Human Relations 47 (7), S.755–778
Ashforth, B.E. (1997): Petty tyranny in organizations: A preliminary examinatino of antecedents and consequences. In: Canadian Journal of Administrative Sciences 14 (2), S.136– 140
Baecker, D. (2009): Die Sache mit der Führung. Wien
Bamberger, P.A./Bacharach, S.B. (2006): Abusive supervision and subordinate problem drinking: Taking resistance, stress and subordinate personality into account. In: Human Relations 59 (6), S.723–752
Baron, R.A./Neuman, J.H. (1996): Workplace violence and workplace aggression: Evidence on their relative frequency and potential causes. In: Aggressive Behavior 22 (3), S.161–173
Bass, B.M./Avolio, B.J. (1990): The implications of transactional and transformational leadership for individual, team, and organizational development. In: Research in Organizational Change and Development 4, S.231–272
Bentz, V.J. (1967): The Sears experience in the investigation, description and prediction of executive behavior. In: Wickert, F.R./McFarland, D.E. (Hrsg.): Measuring executive effectiveness. New York, S.147–206
Biddle, J.B. (1979): Role theory: Expectations, identities, and behaviors. New York.
Bono, J.E./Boles, T.L./Judge, T.A./Lauver, K.J. (2002): The role of personality in task and relationship conflict. In: Journal of Personality 70 (3), S.311–344
Brown, R. (2010): Prejudice: Its social psychology. 2. Aufl. Maiden
Bryman, A. (1996): Leadership in organizations. In: Clegg S.R./Hardy, C./Nord, W.R. (Hrsg.): Handbook of organization studies. London, S.276–292
Burns, J.M. (1978): Leadership. New York
Burton, J.P./Hoobler, J.M. (2006): Subordinate self-esteem and abusive supervision. In: Journal of Management Issues 18 (3), S.340–355
Calder, B.J. (1977): An attribution theory of leadership. In: Staw, B.M./Salancik, G.R. (Hrsg.): New directions in organizational behavior. Chicago, S.179–204
Conger, J.A. (1990): The dark side of leadership. In: Organizational Dynamics 19 (2), S.44–55
Conger, J.A. (1998): Qualitative research as the cornerstone methodology for understanding leadership. In: The Leadership Quarterly 9 (1), S.107–121
Cortina, L.M./Magley, V.J. (2003): Raising voice, risking retaliation: Events following interpersonal mistreatment in the workplace. In: Journal of Occupational Health Psychology 8 (4), S.247–265
Costantino, C.A./Merchant, C.S.(1996): Designing conflict management systems: A guide to creating productive and healthy organizations. San Francisco.
Cotton, J.L./Tuttle, J.M. (1986): Employee turnover: A meta-analysis and review with implications for research. In: Academy of Management Review 11 (1), S.55–70
De Dreu, C.K.W./Weingart, L.R. (2003): Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. In: Journal of Applied Psychology 88 (4), S.741–749
De Dreu, C.K.W./Giebels, E./van de Vliert, E. (1998): Social motives and trust in integrative negotiation: The disruptive effects of punitive capability. In: Journal of Applied Psychology 83 (3), S.408–422
Dupré, K.E./Inness, M./Connelly, C.E./Barling, J./Hoption, C. (2006): Workplace aggression in teenage part-time employees. In: Journal of Applied Psychology 91 (5), S.987–997.
Einarsen, S./Aasland, M.S./Skogstad, A. (2007): Destructive leadership behaviour: A definition and conceptual model. In: The Leadership Quarterly 18 (3), S.207–216
Fast, N.J./Chen, S.(2009): When the boss feels inadequate: Power, incompetence, and aggression. In: Psychological Science 20 (11), S.1406–1413
Festinger, L. (1954): A theory of social comparison processes. In: Human Relations 7 (2),S.117–140
Fiedler, K./Bless, H. (2002): Soziale Kognition. In: Stroebe, W./Jonas, K./Hewstone, M (Hrsg.): Sozialpsychologie: Eine Einführung. Berlin etc., S.125–164
Fiske, S.T. (1993): Controlling other people: The impact of power on stereotyping. In: American Psychologist 48, S.621–628
Folger, J.P./Poole, M.S./Stutman, R.K. (2009): Working through conflict ‒ Strategies for relationships, groups, and organizations. Boston
Forgas, J.P. (1995): Soziale Interaktion und Kommunikation: Eine Einführung in die Sozialpsychologie. Weinheim
French, J.R.P./Raven, B. (1959): The bases of social power. In: Cartwright, D. (Hrsg.): Studies in social power. Ann Arbor, S.150–167
Frone, M.R. (2000): Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. In: Journal of Occupational Health Psychology 5 (2), S.246– 255
Galinsky, A.D./Magee, J.C./Inesi, M.E./Gruenfeld, D.H. (2006): Power and perspectives not taken. In: Psychological Science 17 (12), S.1068–1074
Glasersfeld, E.v. (2009): Konstruktion der Wirklichkeit und des Begriffs der Objektivität. In: Gumin, H./Meier, H (Hrsg.): Einführung in den Konstruktivismus. München, S.9–40
Graen, G.B./Uhl-Bien, M. (1995): Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multilevel multi-domain perspective. In: The Leadership Quarterly 6 (2), S.219–247
Grandy, G./Starratt, A. (2010): Making sense of abusive leadership: The experiences of young workers. In: Schyns, B./Hansbrough, T (Hrsg.): When leadership goes wrong: Destructive leadership, mistakes, and ethical failures. Charlotte, NC, S.175–202
Green, S.G./Mitchell, T.R. (1979): Attributional processes of leaders in leader-member interactions. In: Organizational Behavior and Human Performance 23, S.429–458
Grieger, J./Bartölke, K. (1992): Beurteilung als Systembestandteil wirtschaftlicher Organisationen. In: Selbach, R./Pullig, K.K. (Hrsg.): Handbuch Mitarbeiterbeurteilung. Wiesbaden, S.67–106
Griffin, R.W./O’Leary-Kelley, A. (Hrsg.)(2004): The dark side of organizational behavior. San Francisco
Harlos, K.P. (2010): If you build a remedial voice mechanism, will they come? Determinants of voicing interpersonal mistreatment at work. In: Human Relations 63 (3), S.311–329
Harris, K./Kacmar, K./Zivnuska, S. (2007): An investigation of abusive supervision as a predictor of performance and the meaning of work as a moderator of the relationship. In: The Leadership Quarterly 18 (3), S.252–263
Harvey, P./Stoner, J./Hochwarter, W./Kacmar, C. (2007): Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes. In: The Leadership Quarterly 18 (3), S.264–280
Harvey, S./Keashly, L. (2006): Lowered trust in management as a mediating state between abusive Supervision, work Attitudes and intention to leave. In: American Society of Business and Behavioral Sciences E-Journal 2 (1), S.1–9
Heider, F. (1958): The psychology of interpersonal relations. New York
Hoel, H./Salin, D.M. (2003): Organisational antecedents of workplace bullying. In: Einarsen, S./Hoel, H./Zapf, D./Cooper, C.L. (Hrsg.): Bullying and emotional abuse in the workplace: International perspective in research and practice. London, S.202–218
Hollander, E.P. (1995): Führungstheorien ‒ Idiosynkrasiekreditmodell. In: Kieser, A./Reber, G./Wunderer, R (Hrsg.): Handwörterbuch der Führung. Stuttgart, S.926–940
Hoobler, J.M./Brass, D.J. (2006): Abusive supervision and family undermining as displaced aggression. In: Journal of Applied Psychology 91 (5), S.1125–1133
Hopf, C. (2009): Qualitative Interviews ‒ ein Überblick. In: Flick, U./Kardoff, E.v./Steinke, I (Hrsg.): Qualitative Forschung. Reinbek bei Hamburg, S.349–360
Hosking, D.M. (2011): Moving relationality: Mediations on a relational approach to leadership. In: Bryman, A./Collinson, D./Grint, K./Jackson, B./Uhl-Bien, M (Hrsg.): The SAGE handbook of leadership. Los Angeles, S.455–467
Howell, J.M./Avolio, B.J. (1992): The ethics of charismatic leadership: Submission or liberation? In: The Executive 6 (2), S.43–54
Jehn, K.A. (1995): A multimethod examination of the benefits and detriments of intragroup conflict. In: Administrative Science Quarterly 40 (2), S.256–282
Jehn, K.A. (1997): A qualitative analysis of conflict types and dimensions in organizational groups. In: Administrative Science Quarterly 42 (3), S.530 –557
Jehn, K.A./Thatcher, S.M.B. (2010): The effect of conflict asymmetry on work group and individual outcomes. In: Academy of Management Journal 53 (3), S.596–616
Judge, T.A./LePine, J.A./Rich, B.L. (2006): Loving yourself abundantly: Relationship of the narcissistic personality to self- and other perceptions of workplace deviance, leadership, and task and contextual performance. In: Journal of Applied Psychology 91 (4), S.762–776
Jöns, I./Bungard, W. (Hrsg.)(2005): Feedbackinstrumente im Unternehmen: Grundlagen, Gestaltungshinweise, Erfahrungsberichte. Wiesbaden
Katz, D./Kahn, R.L. (1966): The social psychology of organizations. New York etc.
Keashly, L. (1998): Emotional abuse in the workplace – conceptual and empirical issues. In: Journal of Emotional Abuse 1 (1), S.85–117
Keller, T. (2003): Parental images as a guide to leadership sensemaking: An attachement perspective on implicit leadership theories. In: Leadership Quarterly 14 (2), S.141–160
Kellerman, B. (2004): Bad leadership: What it is, how it happens, why it matters. Boston
Kelley, H.H. (1973): The process of causal attribution. In: American Psychologist 28, S.107–128
Keltner, D./Robinson, R.J. (1997): Defending the status quo: Power and bias in social conflict. In: Personality and Social Psychology Bulletin 23, S.1066–1077
Kerr, S./Mathews, C.S.(1995): Führungstheorien – Theorie der Führungssubstitution. In: Kieser, A./Reber, G./Wunderer, R (Hrsg.): Handwörterbuch der Führung. 2. Aufl. Stuttgart, S.1021–1034
Kets de Vries, M.F.R./Miller, D. (1986): Personality, culture, and organization. In: Academy of Management Review 11 (2), S.266–279.
Kieserling, A. (1999): Kommunikation unter Anwesenden: Studien über Interaktionssysteme. 1. Aufl. Frankfurt a.M.
Kipnis, D./Schmidt, S.M./Wilkinson, I. (1980): Intraorganizational influence tactics: Explorations in getting one’s way. In: Journal of Applied Psychology 65 (4), S.440–452
Klaas, B.S.(1989): Determinants of grievance activity and the grievance system’s impact on employee behavior: An integrative perspective. In: Academy of Management Review 14 (3),S.445–458
Klaußner, S.(2012): Führung und Feedback: zwischen Reflexion und Retention – Überlegungen zur Konzeption von Führungsgesprächen. In: Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung (zfbf), im Erscheinen.
Knippenberg, D.v./Knippenberg, B.v./Cremer, D.D./Hogg, M.A. (2004): Leadership, self, and identity: A review and research agenda. In: The Leadership Quarterly 15 (6), S.825–856
Langley, A. (2009): Studying processes in and around organizations. In: Buchanan, D.A./Bryman, A. (Hrsg.): The SAGE handbook of organizational research methods. London etc., S.409–429
Liden, R.C./Sparrowe, R.T./Wayne, S.J. (1997): Leader-member exchange theory: The past and potential for the future. In: Research in Personnel and Human Resources Management 15, S.47–119
Lipman-Blumen, J. (2005): The allure of toxic leaders: Why we follow destructive bosses and corrupt politicians – And how we can survive them. Oxford
Lord, R.G. (1985): An information processing approach to social perception, leadership and behavioral measurement in organizations. In: Cummings, L.L./Staw, B.M. (Hrsg.): Research in organizational behavior. Greenwich, CT, S.87–128
Lord, R.G./Foti, R.J./De Vader, C.L. (1984): A test of leadership categorization theory: Internal structure, information processing, and leadership perceptions. In: Organizational Behavior and Human Performance 34 (3), S.343–378
Louis, M.R. (1980): Surprise and sense making: What newcomers experience in entering unfamiliar organizational settings. In: Administrative Science Quarterly 25 (2), S.226–251
Lubit, R. (1993): The long-term organizational impact of destructively narcissistic managers. In: The Academy of Management Executive 16 (1), S.127–138
Lüders, C. (2009): Beobachten im Feld und Ethnographie. In: Flick, U./Kardoff, E.v./Steinke, I (Hrsg.): Qualitative Forschung. Reinbek bei Hamburg, S.384–401
Luhmann, N. (1975): Macht. Stuttgart
Luhmann, N. (1984): Soziale Systeme – Grundriss einer allgemeinen Theorie. Frankfurt a.M
Luhmann, N. (1999): Funktionen und Folgen formaler Organisationen. 5. Aufl. Berlin
Manz, C.C./Shipper, F./Stewart, G.L. (2009): Everyone a team leader: Shared influence at W. L. Gore & Associates. In: Organizational Dynamics 38 (3), S.239–244
McCall, M.W./Lombardo, M.M. (1983): Off the track: Why and how successful executives get derailed. In: Technical Report Number 21. Greensboro, NC
McGregor, D. (1960): The human side of enterprise. New York
Mitchell, M.S./Ambrose, M.L. (2007): Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. In: Journal of Applied Psychology 92 (4), S.1159–1168
Mitchell, T.R. (1995): Führungstheorie – Attributionstheorie. In: Kieser, A./Reber, G./Wunderer, R. (Hrsg.): Handwörterbuch der Führung. Stuttgart, S.847–861
Mitchell, T.R./Wood, R.E. (1980): Supervisor’s responses to subordinate poor performance: A test of an attributional model. In: Organizational Behavior and Human Performance 25 (1), S.123–138
Morrison, E.W./Milliken, F.J. (2000): Organizational silence: A barrier to change and development in a pluralistic world. In: Academy of Management Review 25 (4), S.706–725
Nerdinger, F.W. (2005): Vorgesetztenbeurteilung. In: Jöns, I./Bungard, W (Hrsg.): Feedbackinstrumente im Unternehmen: Grundlagen, Gestaltungshinweise, Erfahrungsberichte. Wiesbaden, S.99–112
Neuberger, O. (2000): Das 360o-Feedback. Mering
Neuberger, O. (2002): Führen und führen lassen. 6. Aufl. Stuttgart
Oakes, P.J./Haslam, S.A./Turner, J.C. (1994): Stereotyping and social reality. Oxford etc.
Offermann, L.R./Kennedy, J.K./Wirtz, P.W. (1994): Implicit leadership theories: Content, structure, and generalizability. In: The Leadership Quarterly 5 (1), S.43–58
Olson-Buchanan, J.B./Boswell, W.R. (2008): An integrative model of experiencing and responding to mistreatment at work. In: Academy of Management Review 33 (1), S.76–96.
Padilla, A./Hogan, R./Kaiser, R.B. (2007): The toxic triangle: Destructive leaders, susceptible followers, and conducive environments. In: The Leadership Quarterly 18 (3), S.176–194
Peirce, R.S./Pruitt, D.G. (1993): Complainant-respondent differences in procedural choice. In: International Journal of Conflict Management 4 (3), S.199–222
Piaget, J. (1950): Konstruktion der Wirklichkeit beim Kinde. Stuttgart
Pinkley, R.L. (1990): Dimensions of conflict frame: Disputant interpretations of conflict. In: Journal of Applied Psychology 75 (2), S.117–126
Porter, L.W./Steers, R.M. (1973): Organizational, work, and personal factors in employee turnover and absenteeism. In: Psychological Bulletin 80 (2), S.151–176.
Price, J.L. (1977): The study of turnover. Ames
Rispens, S./Giebels, E./Jehn, K.A. (2010): Explaining hostile actions: Integrating theories of abusive supervision and conflict asymmetry. In: Schyns, B./Hansbrough, T (Hrsg.): When leadership goes wrong: Destructive leadership, mistakes, and ethical failures. Charlotte, NC, S.203–222
Ritter, B.A./Lord, R.G. (2007): The impact of previous leaders on the evaluation of new leaders: An alternative to prototype matching. In: Journal of Applied Psychology 92 (6), S.1683–1695
Robinson, S.L./Bennett, R.J. (1995): A typology of deviant workplace behaviors: A multidimensional scaling study. In: Academy of Management Journal 38 (2), S.555–572.
Rosenthal, S.A./Pittinsky, T.L. (2006): Narcissistic leadership. In: The Leadership Quarterly 17, S.617–633
Schein, E.H. (1984): Coming to a new awareness of organizational culture. In: Sloan Management Review 25 (2), S.3–16
Schein, E.H. (1980): Organizational psychology. 3. Aufl. Englewood Cliffs, NJ
Schettgen, P. (1991): Führungspsycholgie im Wandel: Neue Ansätze in der Organisations-, Interaktions- und Attributionsforschung. Wiesbaden
Schlippe, A.v./Schweitzer, J. (2010): Systemische Intervention. 2. Aufl. Göttingen.
Schreyögg, G(2008): Organisation – Grundlagen moderner Organisationsgestaltung. 5. Aufl. Wiesbaden
Schyns, B./Meindl, J.R. (2005): An overview of implicit leadership theories and their application in organizational practice. In: Schyns, B./Meindl, J.R. (Hrsg.): Implicit leadership theories: Essays and explanations. Greenwich, CT, S.15–36
Seidl, D. (2005): Organization and interaction. In: Seidl, D./Becker, K.H. (Hrsg.): Niklas Luhmann and organization studies. Copenhagen, S.145–170
Shapiro, D./Kirkman, B. (2001): Anticipatory injustice: The consequences of expecting injustice in the workplace. In: Greenberg, J./Cropanzano, R (Hrsg.): Advances in organizational justice. Stanford, CA, S.152–178
Stryker, S./Statham, A. (1985): Symbolic interaction and role theory. In: Lindzey, G./ Aronson, E (Hrsg.): Handbook of social psychology. New York, S.311–378
Sy, T. (2010): What do you think of followers? Examining the content, structure, and consequences of implicit followership theories. In: Organizational Behavior and Human Decision Processes 113 (2), S.73–84
Tepper, B.J. (2000): Consequences of abusive supervision. In: Academy of Management Journal 43 (2), S.178–190
Tepper, B.J. (2007): Abusive supervision in work organizations: Review, synthesis, and research agenda. In: Journal of Management 33 (3), S.261–289
Tepper, B.J./Carr, J.C./Breaux, D.M./Geider, S./Hu, C./Hua, W. (2009): Abusive supervision, intentions to quit, and employees workplace deviance – A power-dependence analysis. In: Organizational Behavior & Human Decision Processes 109 (2), S.156–167
Tepper, B.J./Duffy, M.K./Henle, C.A./Schurer Lambert, L. (2006): Procedural injustice, victim precipitation, and abusive supervision. In: Personnel Psychology 59 (1), S.101–123
Tepper, B.J./Moss, S.E./Duffy, M.K. (2011): Predictors of abusive supervision: Supervisor perceptions of deep-level dissimilarity, relationship conflict, and subordinate performance. In: Academy of Management Journal 54 (2), S.279–294
Thau, S./Bennett, R.J./Mitchell, M.S./Marrs, M.B. (2009): How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective. In: Organizational Behavior & Human Decision Processes 108, S.79–92
Tierney, P./Tepper, B.J. (2007): Introduction to The Leadership Quarterly special issue: Destructive leadership. In: The Leadership Quarterly 18 (3), S.171–173
Uhl-Bien, M. (2006): Relational leadership theory: Exploring the social processes of leadership and organizing. In: The Leadership Quarterly 17 (6), S.654–676
Vandekerckhove, W./Commers, M.S.R. (2003): Downward workplace mobbing: A sign of the times? In: Journal of Business Ethics 45 (1–2), S.41–50
Vaughan, D. (1999): The dark side of organizations: Mistake, misconduct, and disaster. In: Annual Review of Sociology 25 (1), S.271–305
Velsor, E.v./Leslie, J.B. (1995): Why executives derail: Perspectives across time and cultures. In: The Academy of Management Executive 9 (4), S.62–72
Walker, A.G./Smither, J.W. (1999): A five-year study of upward feedback: What managers do with their results matters. In: Personnel Psychology 52 (2), S.393–423
Wall, J.A./Callister, R.R. (1995): Conflict and its management. In: Journal of Management 21 (3), S.515–558
Wall, J.A./Stark, J.B./Standifer, R.L. (2001): Mediation: A current review and theory development. In: Journal of Conflict Resolution 45 (3), S.370–391
Watzlawick, P. (2009): Wirklichkeitsanpassung oder angepasste „Wirklichkeit”? Konstruktivismus und Psychotherapie. In: Gumin, H./Meier, H (Hrsg.): Einführung in den Konstruktivismus. München, S.89–108
Watzlawick, P./Beavin, J.H./Jackson, D.D. (1967): Pragmatics of human communication: A study of interactional patterns, pathologies, and paradoxes. New York
Weibler, J. (1998): Management – Führung von unten. In: Marktforschung und Management 42, S.31–32
Weick, K.E. (1995): Sensemaking in organizations. Thousand Oaks etc
Weiss, H.M./Cropanzano, R. (1996): Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In: Staw, B.M./Cummings, L.L. (Hrsg.): Research in organizational behavior: An annual series of analytical essays and critical reviews 18, S.1–74.
Xin, K./Pelled, L.H. (2003): Supervisor-subordinate conflict and perceptions of leadershipbehavior: A field study. In: The Leadership Quarterly 14 (1), S. 25-40.
Yukl, G. (2010): Leadership in organizations. 7. Aufl. Upper Saddle River, NJ
Yukl, G./Falbe, C.M. (1991): Importance of different power sources in downward and lateral relations. In: Journal of Applied Psychology 76 (3), S.416–423
Zapf, D. (1999): Mobbing in Organisationen – Überblick zum Stand der Forschung. In: Zeitschrift für Arbeits- und Organisationspsychologie 43, S.1–25
Zellars, K.L./Tepper, B.J./Duffy, M.K. (2002): Abusive supervision and subordinates’ organizational citizenship behavior. In: Journal of Applied Psychology 87 (6), S.1068–1076.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2012 Springer Fachmedien Wiesbaden
About this chapter
Cite this chapter
Klaußner, S. (2012). Abusive Supervision als stabile Ko-Konstruktion dysfunktionaler Beziehungsrealität. In: Conrad, P., Koch, J. (eds) Steuerung durch Regeln. Managementforschung. Gabler Verlag, Wiesbaden. https://doi.org/10.1007/978-3-8349-4349-1_5
Download citation
DOI: https://doi.org/10.1007/978-3-8349-4349-1_5
Published:
Publisher Name: Gabler Verlag, Wiesbaden
Print ISBN: 978-3-8349-4348-4
Online ISBN: 978-3-8349-4349-1
eBook Packages: Business and Economics (German Language)