The Need for Further Research on Solutions
Building on the findings of part III (empirical study 1), this part further explores the ‘solutions’ cluster. The reader is reminded that solutions are defined as seamless offerings of products and services that meet customer’s individual needs. The primary goal of a solution-based business model is to help customers focus on their core competencies.
KeywordsCore Competency Manufacturing Firm Disruptive Innovation Interaction Note Innovation Perspective
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