Manufacturing vs. Service Firms
As indicated above, the analysis of the relationship between organizational structure and organizational ambidexterity is complemented by a comparison of manufacturing and service firms. This additional analysis contributes to the notion that the optimal configuration of administrative mechanisms is not only dependent on the desired employee behavior or certain performance objectives, but also on the contiguity, in which such objectives are to be achieved.
KeywordsOrganizational Structure Innovation Process Manufacturing Firm Service Worker Service Operation
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