In strategic management and organizational theory, organizational effectiveness denotes the broadest domain of business performance. Organizational effectiveness not only captures firm performance, but also “the plethora of internal performance outcomes normally associated with more efficient or effective operations and other external measures that […] are broader than those simply associated with economic valuation”.


Organizational Structure Strategic Management Contingency Factor Service Firm Organizational Effectiveness 
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Copyright information

© Gabler Verlag | Springer Fachmedien Wiesbaden 2012

Authors and Affiliations

  • Sebastian Kortmann
    • 1
  1. 1.MünsterGermany

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