The aim in this chapter is to critically review the literature relevant to the research problem (Figure 2.1). The chapter explores the existing approaches to quality management, discusses how traditional quality management theories have been adapted to the research on data and information quality, and finally, briefly describes the specific industry domain this research problem is being investigated in – engineering asset management.
KeywordsInformation Quality Total Quality Management General Account Office Capability Maturity Model Capability Maturity Model Integration
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