Abstract
The aim of this paper is to explain how new technologies can contribute to overcome problems in developing of knowledge sharing in self-regulated team within a socio-technical approach. Especially knowledge sharing among Community of Practice’s members can be helped adopting some simple web-based solution. This knowledge sharing, that in the past was possible only “off-line”, allows to teams the spanning of temporal and special boundaries. After a review of socio-technical assumptions, we draw a model where the adoption of simple web-based technology have a mediation effect on both individual and team performances. The propositions based on this model have been tested in a recent case study. Findings confirm that adopting web-based solutions, the knowledge sharing among Communities of Practice member across the company and about solution to variances have a stronger effect on team performance.
The views expressed in this paper are those of the author and are not intended to reflect the views of the Consob.
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de Bernardis, L., Maiolini, R., Naggi, R. (2012). How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector. In: De Marco, M., Te'eni, D., Albano, V., Za, S. (eds) Information Systems: Crossroads for Organization, Management, Accounting and Engineering. Physica, Heidelberg. https://doi.org/10.1007/978-3-7908-2789-7_52
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DOI: https://doi.org/10.1007/978-3-7908-2789-7_52
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