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How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector

  • Luigi de Bernardis
  • Riccardo Maiolini
  • Raffaella Naggi
Conference paper

Abstract

The aim of this paper is to explain how new technologies can contribute to overcome problems in developing of knowledge sharing in self-regulated team within a socio-technical approach. Especially knowledge sharing among Community of Practice’s members can be helped adopting some simple web-based solution. This knowledge sharing, that in the past was possible only “off-line”, allows to teams the spanning of temporal and special boundaries. After a review of socio-technical assumptions, we draw a model where the adoption of simple web-based technology have a mediation effect on both individual and team performances. The propositions based on this model have been tested in a recent case study. Findings confirm that adopting web-based solutions, the knowledge sharing among Communities of Practice member across the company and about solution to variances have a stronger effect on team performance.

Keywords

Knowledge Sharing Team Performance Technology Adoption Practice Member Knowledge Creation Process 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Luigi de Bernardis
    • 1
  • Riccardo Maiolini
    • 1
  • Raffaella Naggi
    • 1
  1. 1.LUISS UniversityRomeItaly

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