How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector

  • Luigi de Bernardis
  • Riccardo Maiolini
  • Raffaella Naggi
Conference paper


The aim of this paper is to explain how new technologies can contribute to overcome problems in developing of knowledge sharing in self-regulated team within a socio-technical approach. Especially knowledge sharing among Community of Practice’s members can be helped adopting some simple web-based solution. This knowledge sharing, that in the past was possible only “off-line”, allows to teams the spanning of temporal and special boundaries. After a review of socio-technical assumptions, we draw a model where the adoption of simple web-based technology have a mediation effect on both individual and team performances. The propositions based on this model have been tested in a recent case study. Findings confirm that adopting web-based solutions, the knowledge sharing among Communities of Practice member across the company and about solution to variances have a stronger effect on team performance.


Knowledge Sharing Team Performance Technology Adoption Practice Member Knowledge Creation Process 
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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Luigi de Bernardis
    • 1
  • Riccardo Maiolini
    • 1
  • Raffaella Naggi
    • 1
  1. 1.LUISS UniversityRomeItaly

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