Advertisement

The Future of Work: Trends of Telework in Italian SMEs Between 2005 and 2009

  • Paolo Neirotti
  • Emilio Paolucci
  • Elisabetta Raguseo
Conference paper

Abstract

New ways of conducting the working activities are emerging among enterprises. In such a context, research have investigated only marginally the evolution of telework adoption even thought continuous investments in Information Technologies have allowed to develop telework practises especially for tasks that do not require physical proximity to the customer. Thus, this paper examines the telework diffusion among companies, trying to identify how technological, organizational and environmental contexts influence its diffusion. Drawing upon a large-scale sample survey conducted among firms in Italy in the 2005–2009 period, results show how technological and organizational contexts matter in each year investigated. Contrarily we have shown how with the progressive diffusion of telework practices, the environment influence over their adoption decreases of importance. Managerial implications are also discussed.

Keywords

Business Process Information System Capital Intensity Enterprise Information System Environmental Dynamism 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. 1.
    Apte UM, Mason RO (1995) Global disaggregation of information-intensive services, Management of Science 41: 1250–1262.CrossRefGoogle Scholar
  2. 2.
    Corso M, Martini A, Pellegrini L, Massa S, Testa S (2006) Managing dispersed workers: the new challenge in Knowledge Management, Technovation 26: 583–594.CrossRefGoogle Scholar
  3. 3.
    D’amours L (2001) Télétravail, concilier performance et qualité de vie. I.Q. collectif, Cefrio.Google Scholar
  4. 4.
    Daniels K, Lamond DA, Standen P. (2000) Managing Telework. Perspectives from Human Resource Management and Work Psychology. Thomson Learning: London.Google Scholar
  5. 5.
    Davidow WH, Malone MS (1992) The Virtual Corporation, Harper Collins.Google Scholar
  6. 6.
    Dess GG, Beard DW (1984) Dimensions of organizational task environments, Administrative Science Quarterly 29: 52–73.CrossRefGoogle Scholar
  7. 7.
    Falch M (2004) A Study on Practical Experiences with using E-learning Methodologies and Cooperative Transnational Development Methodology, Center for Tele-Information 97: 1–35.Google Scholar
  8. 8.
    Gordon G (1990) Telecommuting: dealing up the remote office. Rural Telecommunications, 9: 26–30.Google Scholar
  9. 9.
    Meyer AD, Goes JB (1988) Organizational assimilation of innovations: A multilevel contextual analysis, Academy Management Journal 31: 897–923.CrossRefGoogle Scholar
  10. 10.
    Mithas S, Whitaker J (2007) Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation, Information Systems Research 18: 237–259.CrossRefGoogle Scholar
  11. 11.
    Peters P, Tijdens K, Wetzels C (2004) Employees’ opportunities, preferences, and practices in telecommuting adoption, Information & Management 41: 469–482.CrossRefGoogle Scholar
  12. 12.
    Powell W, Di Maggio P (1983) The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields, American Sociological Review 48: 147–160.CrossRefGoogle Scholar
  13. 13.
    Stoel MD and Muhanna WA (2009) IT capabilities and firm performance: A contingency analysis of the role of industry and IT capability type, Information & Management 46: 181–189.CrossRefGoogle Scholar
  14. 14.
    Tiwana A, Bharadwaj AS, Sambamurthy V (2003) The Antecedents of Information Systems Development Capability in Firms: A Knowledge Integration Perspective, Proceedings of International Conference on Information Systems.Google Scholar
  15. 15.
    Tornatzky LG, Fleisher M (1990) The Process of Technology Innovation. Lexington Books.Google Scholar
  16. 16.
    Rogers, E.M., 1983. Diffusion of Innovations. New York: Free Press.Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  • Paolo Neirotti
    • 1
  • Emilio Paolucci
    • 1
  • Elisabetta Raguseo
    • 1
  1. 1.Department of Business and Production EngineeringPolitecnico di TorinoTorinoItaly

Personalised recommendations