Variations of the Automated Bureaucracy

  • Nelio Oliveira
Part of the Contributions to Management Science book series (MANAGEMENT SC.)


In the previous chapter, the Automated Bureaucracy is presented as a possible substitute mainly for the Machine Bureaucracy, which used to be the format most used by large industries around the twentieth century. It happens that in the same way that such companies have experienced pressure from new environments, new automation technologies, and new strategies, forcing them to make structural changes, other types of organizations have also gone through such pressures. This chapter therefore discusses the emergence of the Automated Bureaucracy in other types of organizations or, at least, the emergence of some of its main features in these organizations. The characteristics of the Automated Bureaucracy in service organizations and in the traditional processing production companies are analyzed. In addition, by using Henry Mintzberg’s basic configurations, some changes in the Professional Bureaucracy, Simple Structure and Adhocracy are discussed.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2012

Authors and Affiliations

  1. 1.Pontifical Catholic University of Minas Gerais - PUC MinasBelo HorizonteBrazil

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