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A Study of E-services Adoption Factors

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Emerging Themes in Information Systems and Organization Studies

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Abstract

In this chapter we combine two subjects that are in our heart: e-services and diffusion of innovation. By drawing on earlier research on e-services, innovation, and technology adoption we investigate the factors that influence adoption of e-services in a specific academic library, Roskilde University Library (RUB). The conclusion of this research is that both external environmental factors and internal organizational factors are important factors in adoption of e-services at Roskilde University Library. However the study shows that external factors such as government intervention and technological development might have been having a more important role than other external factors and that top management might have more influence on radical e-services adoption than other factors in the organizational context.

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Author information

Authors and Affiliations

  1. Roskilde University, Roskilde, Denmark

    Ada Scupola

  2. Ålborg University, Ålborg, Denmark

    Hanne Westh Nicolajsen

Authors
  1. Ada Scupola
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  2. Hanne Westh Nicolajsen
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Corresponding author

Correspondence to Ada Scupola .

Editor information

Editors and Affiliations

  1. Department of Management, Aarhus School of Business, Haslegaardsvej 10, Aarhus, 82100, Denmark

    Andrea Carugati

  2. Via dell' Artigliere 19, Verona, 37129, Italy

    Cecilia Rossignoli

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© 2011 Springer-Verlag Berlin Heidelberg

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Scupola, A., Nicolajsen, H.W. (2011). A Study of E-services Adoption Factors. In: Carugati, A., Rossignoli, C. (eds) Emerging Themes in Information Systems and Organization Studies. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2739-2_14

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