Legal Issues in eGovernment Services Planning

  • G. Viscusi
  • C. Batini


Planning activities are a relevant instrument to carry out sustainable and valuable eGovernment initiatives. The set of expertise needed for the design of eGovernment systems ranges from social to legal, economic, organizational, and technological perspectives, which have to be faced in a unique framework. The aim of the eG4M framework is to bring out these issues with an integrated approach. In this paper we focus in particular on legal issues in the strategic planning phase, aiming to show their relevance for the choice of appropriate solutions in terms of legal framework and enterprise architecture for service provision. The paper provides an example of application of the framework on experiences carried out in Italy.


Service Provision Legal Framework Public Administration Enterprise Architecture State Reconstruction 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  1. 1.Department of Informatics, Systems and Communication (DISCo)University of Milano-BicoccaMilanoItaly

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