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Information Technology and Innovation Trends in Organizations pp 91–98Cite as

Assessing the Business Value of RFId Systems: Evidences from the Analysis of Successful Projects

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Abstract

The evaluation RFId business value has become widely recognized and compelling. However, both academics and practitioners are still striving to conceive and agree on a general model to frame its main components. From a rich review of the existing literature, this paper advances a model to evaluate the RFId business value on the base of (1) the objectives of the investment, (2) the results achieved and (3) the possible effects of contextual moderating factors. The model has been applied to assess 64 successful RFId projects presented at the last two editions of the RFId Italia Award. The results highlight that the main contribution of RFId systems to business value is expected and generated through the improvement in business process performances, whereas financial aspects obtain just little relevance. Taken together, these findings extend the RFId business value literature, by identifying and underlining the importance of the intangible benefits of an RFId system.

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Acknowledgements

This research has been partially founded with a Grant (2006.1601/11.0556) from the Cariplo Foundation.

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Authors and Affiliations

  1. Università Carlo Cattaneo – LIUC, Lab#ID, Castellanza, Italy

    G. Ferrando, F. Pigni, C. Quetti & S. Astuti

Authors
  1. G. Ferrando
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  2. F. Pigni
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  3. C. Quetti
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  4. S. Astuti
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Corresponding author

Correspondence to G. Ferrando .

Editor information

Editors and Affiliations

  1. Sistemi Informativi (CeRSI), Centro di Ricerca sui, Via G. Alberoni 7, Roma, 00198, Italy

    Alessandro D'Atri

  2. Department of Management, Parthenope University Naples, Via Medina 40, Naples, 80133, Italy

    Maria Ferrara

  3. , College of Business, Florida State University, Academic Way 821, Tallahassee, 32306-1110, USA

    Joey F. George

  4. , CeRSI, LUISS Guido Carli, via Alberoni 7, Roma, 00198, Italy

    Paolo Spagnoletti

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Ferrando, G., Pigni, F., Quetti, C., Astuti, S. (2011). Assessing the Business Value of RFId Systems: Evidences from the Analysis of Successful Projects. In: D'Atri, A., Ferrara, M., George, J., Spagnoletti, P. (eds) Information Technology and Innovation Trends in Organizations. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2632-6_11

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