Abstract
Adoption of inter-organizational e-services like e-Invoicing is not a simple task for SMEs. This work is an exploratory attempt to understand such complexity. Through the analysis of a case study the paper further points out that external pressures might induce SMEs to adopt e-services not matching their needs. New and probably underestimated questions arise: can pressures by trading counterparties generate market distortions and hidden inefficiencies also in e-service adoption? The paper will derive some preliminary conclusions and will propose directions for future research on the topic.
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Naggi, R., Agostini, P.L. (2011). Inter-organizational e-Services from a SME Perspective: A Case Study on e-Invoicing. In: D'Atri, A., Ferrara, M., George, J., Spagnoletti, P. (eds) Information Technology and Innovation Trends in Organizations. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2632-6_1
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DOI: https://doi.org/10.1007/978-3-7908-2632-6_1
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