A Planning-Oriented Approach for ERP Implementation in SMEs

  • Capaldo Guido
  • Corbitt Gail
  • Jones Nancy
  • Rippa Pierluigi
Conference paper


Despite the many advantages of Enterprise Resources Planning (ERP) or integrated systems, the research is inconclusive when it comes to the adoption of ERP in small and medium sized enterprises (SMEs). At the very least a comprehensive ERP system is not easily implemented by SMEs. This paper seeks to explore the following question: what can be done to enhance the chance of success of the ERP implementation process in SMEs? The paper shares some insight into research aimed at identifying the technical and organizational requirements of SMEs in the implementation of an ERP. It highlights a set of organizational and technical capabilities which influence implementation project success. In addition, the results of a case study are discussed that test the methodological approach. This model expounds on how the various enterprise capabilities in an SME can influence the implementation process. By drawing upon this model and case study, we can show how SMEs can select better implementation strategic and change management activities.


Business Process Implementation Strategy Implementation Process Enterprise Resource Planning Enterprise Resource Planning System 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2010

Authors and Affiliations

  • Capaldo Guido
    • 1
  • Corbitt Gail
    • 2
  • Jones Nancy
    • 3
  • Rippa Pierluigi
    • 1
  1. 1.Business and Managerial Engineering DepartmentUniversity Federico IINaplesItaly
  2. 2.SAP AG, Director–United States University Alliances Program, Global CommunicationsChicoUSA
  3. 3.Accounting and Management of Information Systems DepartmentCalifornia State UniversityChicoUSA

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