Skip to main content
SpringerLink
Log in

Open Innovation in Research Libraries-Myth or Reality?

  • Conference paper
  • First Online:
Management of the Interconnected World

Abstract

In this article we investigate open innovation in a non commercial setting: research libraries. The research questions are: Do academic libraries engage in open innovation processes? If so, what are the most important actors in e-services innovation and development and what is their role? By drawing on earlier research on open innovation, new product development and new service development, a case study at Roskilde University Library is conducted. We found that research libraries are indeed engaging in open innovation, especially they are involving competitors, government agencies and users. In particular collaboration with other Danish research libraries and governmental agencies are important in setting the visions and strategies for e-services innovations; users have a more limited role.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Rogers EM (1995) The diffusion of innovations, 4th edn. Free Press, New York

    Google Scholar 

  2. Chesbrough (2006) Open business model: How to thrive in the new innovation landscape. Harvard Business School Press, Boston

    Google Scholar 

  3. Chesbrough HW (2003) Open innovation: the new imperative for creating and profiting from technology. Harvard Business School Press, Boston

    Google Scholar 

  4. Chesbrough H, Crowther AK (2006) Beyond high tech: early adopters of open innovation in other industries. R&D Manage 36(3):223–366

    Article  Google Scholar 

  5. Jeppesen LB, Molin M (2003) Consumers as co-developers: learning and innovation outside the firm. Technol Anal Strateg Manage 15(3):363–383

    Article  Google Scholar 

  6. Alam I, Perry C (2002) A customer-oriented new service development process. J Serv Mark 16(6):515–534

    Article  Google Scholar 

  7. Ozdemir S, Trott P, & Hoecht A (2007) New service development: insights from an explorative study into the Turkish retail banking sector. Innov Manage Policy Pract 9(3/4):276–289

    Google Scholar 

  8. Morrison PM, Roberts JH, von Hippel E (2000) Determinants of user innovation and innovation sharing in a local market. Manage Sci 46(12):1513–1527

    Article  Google Scholar 

  9. Hoffman KD (2003) Marketing+MIS=E-Service. Commun ACM 46(6):53–55

    Article  Google Scholar 

  10. Christensen CM (1997) The innovator’s dilemma: when new technologies cause great firms to fail. HBS Press, Cambridge

    Google Scholar 

  11. Griffin A (1997) PDMA research on new product development practices: updating trends and benchmarking best practices. J Product Innov Manage 14:429–458

    Article  Google Scholar 

  12. Alam I (2002) An exploratory investigation of user involvement in new service development. J Acad Mark Sci 30(3):250–261

    Google Scholar 

  13. Nambisan (2002) Designing virtual customer environments for new product development: toward a theory. Acad Manage Rev 27(33):392–413

    Article  Google Scholar 

  14. von Hippel E (2001) User toolkits for innovation. J Product Innov Manage 18(4):247–257

    Article  Google Scholar 

  15. Anderson WL, Crocca WT (1993) Engineering practice and co development of prototypes. Commun ACM 36(6):49–56

    Article  Google Scholar 

  16. Veryzer R (2003) Marketing and the development of innovative products. In Shavinina L (ed) International handbook on innovation. Pergamon Press, Canada, pp 43–54

    Google Scholar 

  17. Hennestad BW (1999) Infusing the organization with customer knowledge. Scand J Manage 15(1):17–41

    Article  Google Scholar 

  18. Bitner MJ, Brown SW, Meuter ML (2000) Technology infusion in service encounter. J Acad Mark Sci, 28(1):138–149

    Article  Google Scholar 

  19. von Hippel E (1988) Sources of innovation. Oxford University Press, New York

    Google Scholar 

  20. von Hippel E (1989)New product ideas from ‘lead users’. Res Technol Manage 32(3):24–27

    Google Scholar 

  21. Magnusson P (2003) Benefits of involving users in service. Eur J Innov Manage 6(4):228–238

    Article  Google Scholar 

  22. Matthing J, Sandén B, Edvardsson B (2004) New service development: learning from and with customers. Int J Serv Ind Manage 15(5):479–498

    Article  Google Scholar 

  23. Kristensson P, Gustafsson A, Archer T (2003) Harnessing the creative potential among users. Prod Innov Manage 21(1):4–14

    Article  Google Scholar 

  24. Brindley L (2006) Re-defining the library. Libr HiTech 24(4):484

    Article  Google Scholar 

  25. Yin RK (1994) Case study research design and methods, 2nd edn, vol. 5. Sage Publications, Newbury Park

    Google Scholar 

  26. Patton MQ (1990) Qualitative evaluation and research methods, 2nd edn. Sage Publications, Newbury Park

    Google Scholar 

  27. Miles MB, Huberman AM (1994) Qualitative data analysis. Sage Publications, Newbury Park

    Google Scholar 

  28. www.ruc.dk/library

  29. www.deff.dk

Download references

Author information

Authors and Affiliations

  1. Roskilde University, Roskilde, Denmark

    Ada Scupola

  2. Aalborg University, Aalborg, Denmark

    Hanne W. Nicolajsen

Authors
  1. Ada Scupola
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Hanne W. Nicolajsen
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Ada Scupola .

Editor information

Editors and Affiliations

  1. Sistemi Informativi (CeRSI), Centro di Ricerca sui, Via G. Alberoni 7, Roma, 00198, Italy

    Alessandro D'Atri

  2. Facoltà di Economia, Dipto. Scienze dell'Economia e della, Università Cattolica del Sacro Cuore, Via Necchi 7, Milano, 20123, Italy

    Marco De Marco

  3. Sistemi Informativi (CeRSI), Centro di Ricerca sui, Via G. Alberoni 7, Roma, 00198, Italy

    Alessio Maria Braccini

  4. Dipto. Economia, Università di Cagliari, Viale S. Ignazio 74, Cagliari, 09123, Italy

    Francesca Cabiddu

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Scupola, A., Nicolajsen, H.W. (2010). Open Innovation in Research Libraries-Myth or Reality?. In: D'Atri, A., De Marco, M., Braccini, A., Cabiddu, F. (eds) Management of the Interconnected World. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2404-9_1

Download citation

Publish with us

Policies and ethics

Search

Navigation