Root Cause and Failure Analysis of Quality Uncertainty
The occurrence of quality uncertainty due to information asymmetry is a complex phenomenon. This chapter attempts to develop a simpler method for minimizing quality uncertainty. This chapter undertakes a root-cause analysis of quality uncertainty by using an affinity and Interrelationship Diagram (ID). The data generated through the ID is then used for the failure analysis of quality uncertainty. The feasibility of this failure analysis is demonstrated by using the case of ball bearing. The issues resulting from this analysis are then prioritized. The comparison of quality uncertainty between developing and developed nations is also unraveled. This mechanism can be used by focusing on the industry-specific factors.
KeywordsInformation Asymmetry Failure Analysis Develop Nation Ball Bearing Quality Function Deployment
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