Critical Literature Review: The Roles of Organization Behaviour, Corporate Governance and Supply Chain Management in the Measurement of Performance for Commercial Enterprises in a Global Knowledge Economy
This chapter will present a critical review of the contemporary literature for measurement of performance of modern commercial enterprises as they strive to succeed in the competitive global knowledge economy. The review will commence with issues and developments in the contemporary global economic and business marketplace in which commercial enterprises must now compete. This is discussed in the first section where the new business arena is preponderant of information communication technologies and their rapid evolutionary benefactions. The evidence of this is witnessed through the emergence of a global knowledge economy. With this backdrop, how management handles the task of running the firm is studied through the contribution of OB to organizational performance by the emergence of new OSTS paradigms, and is reviewed next.