B2G Electronic Invoicing as Enforced High Impact Service: Open Issues
Although electronic invoicing is considered one of the most promising instruments to improve the efficiency of economic systems, in Europe it has not yet achieved significant adoption rates, especially among Small and Medium Enterprises. The reasons for this missed diffusion have been largely discussed in the literature. In particular it has been stated that the penetration of e-invoicing among SMEs needs the cooperation of specialised Service Providers. The theme has gained relevance also in a Public Policy perspective: advanced e-solutions in the B2G context (e-Government high impact services) should enable a further propagation of similar innovations in the B2B context. Legislation-based approaches are often used in order to obtain a critical mass of users in a short time.This paper aims at achieving a deeper understanding on whether juridically enforcing the adoption of procedures, which have not achieved an established consensus under “normal” circumstances, can be considered a winning and legitimate strategy. This will help establishing a revised framework for further empirical research.
KeywordsAdoption Rate Public Body United Nations Economic Commission Specialise Service Provider Established Consensus
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