The Use of Web Services for Inclusive Decision Process: Towards the Enhancement of e-Democracy



This article focuses on the case study of the web sites of the Italian regional governments who have agreed to take part in the DE.CI.DI. project which aims put into practice e-democracy in provincial Public Administration. We have assessed the level of e-democracy developments based on four different dimensions: transparency and interactivity. We conclude that the spreading use of Internet has raised expectations that it may be used to encourage a more direct citizen engagement and modify the ways in which public decisions are taken, however those expectations have not been fully met yet.


Information Communication Technology Public Decision Direct Citizen Inclusive Decision Citizen Consequence 
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© Physica-Verlag Heidelberg 2009

Authors and Affiliations

  1. 1.Università di CagliariCagliariItaly

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