Governance and Organizational Aspects of an Experimental Groupware in the Italian Public Administration to Support Multi-Institutional Partnerships
The partnerships between research, public administration and ICT industry are considered the main ways to enhance development and competitiveness, but often they involve several organizations, stakeholders and actors. Groupware systems can support collaborative activities using the technology to assist group processes such as information sharing, problem solving, documents editing, decision making, planning, scheduling, etc. We have to understand more about collaborative processes in public administrations to enhance contacts and communication between experts, competence and research centers. So we have to define a model for CSCW governance in order to identify and introduce technological innovations in multi-organizational and highly innovative contexts and, afterwards, disseminate the best practices.
KeywordsInformation System Civil Servant Public Administration Organizational Aspect Computer Support Cooperative Work
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