Characteristics of the Airline Industry
In recent years, the European airline industry has exhibited impressively dynamics. The sector has gone through a drastic change on both the supply and the demand side. Unlikely in other industries, the driving forces governing the recent changes do not depend mainly on technological factors, but on developments in the legal, institutional, and cultural domains. Legal and institutional aspects have clearly affected the structure of the market, while cultural forces have influenced spatial mobility and its characteristics.
KeywordsBusiness Model Customer Relationship Management Revenue Management Airline Industry Yield Management
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