Interorganizational Systems and Supply Chain Management Support: An Analysis of the Effects of the Interorganizational Relationship

  • F. Pigni
  • A. Ravarini
Conference paper


This paper explores the influences that the interorganizational relationship has on the use of ICT characteristics in the supply chain context. In particular it analyzes the emergent patterns of SCMS use considering the underlying supported business process. The performed case study confirms the positive link between relational specific attributes and the ICT characteristics in a supply chain. Further evidences suggest that the interplay of scope and aims of IOS partners and limited ICT characteristics are at the base the mis-alignment between the possible and effective patterns of use of a SCMS.


Supply Chain Supply Chain Management Emergent Pattern Large Retailer Interorganizational Relationship 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    AIP (2004). Il B2B in Italia: Finalmente parlano i dati - III Report of the Osservatorio B2B -/B2B in Italy: finally the data speaks - III Report of the B2B Observatory, Politecnico di Milano, MilanoGoogle Scholar
  2. 2.
    Balsmeier, P.W. and Voisin, W.J. (1996). Supply chain management: A time-based strategy. Industrial Management, 5, 24-27Google Scholar
  3. 3.
    Carter, J.R., Ferrin, B.G., and Carter, C.R. (1995). The effect of less-than-truckload rates on the purchase order lot size decision. Transporting Journal, 3, 35-44 Google Scholar
  4. 4.
    Chae, B., Yan, H.R., and Sheu, C. (2005). Information technology and supply chain collaboration: Moderating effects of existing relationships between partners. IEEE Transaction on Engineering Management, 52(4), 440-448 CrossRefGoogle Scholar
  5. 5.
    Christopher, M. (1998). Logistics and Supply Chain Management: Strategies for Reducing Cost and Improving Service, Second Edition, Prentice-Hall, London Google Scholar
  6. 6.
    Haugland, S.A. (1999). Factors influencing the duration of international buyer-seller relationships. Journal of Business Research, 46(3), 273-280 CrossRefGoogle Scholar
  7. 7.
    Kern, T. and Willcocks, L. (2000). Exploring information technology outsourcing relationships: theory and practice. Strategic Information Systems, 9(4), 321-350CrossRefGoogle Scholar
  8. 8.
    Malhotra, A., Gosain, S., and El Sawy, O.A. (2005). Absorptive capacity configurations in supply chains: Gearing for partner- enabled market knowledge creation. MIS Quarterly, 29(1),147-187Google Scholar
  9. 9.
    March, J.G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2(1), 71-87CrossRefGoogle Scholar
  10. 10.
    Mukhopadhyay, T., Kekre, S., and Kalathur, S. (1995). Business value of information technology: A study of electronic data interchange. MIS Quarterly, 19(2), 137-156 CrossRefGoogle Scholar
  11. 11.
    Pavlou, P.A. (2002). IT-enabled competitive advantage: The strategic role of IT on dynamic capabilities in collaborative product development partnerships. Dissertation summary, University of Southern California, California Google Scholar
  12. 12.
    Ritter, T. and Gemünden, H.G. (2003). Interorganizational relationships and networks: An overview. Journal of Business Research, 56(9), 691-697 CrossRefGoogle Scholar
  13. 13.
    Subramani, M.R. (2004). How do suppliers benefit from information technology use in supply chain relationships? MIS Quarterly, 28(1), 45-73Google Scholar
  14. 14.
    Willcocks, L. and Kern , T. (1998). IT outsourcing as strategic partnering: The case of the UK inland revenue. European Journal of Information Systems, 7, 29-45 CrossRefGoogle Scholar
  15. 15.
    Yamada, K. (2003). Interorganizational relationships, strategic alliances, and networks: The role of communication systems and information technologies. In G. Gingrich (Ed.), Managing IT in Government, Business & Communities (pp. 216-245). IRM Press, Hershey Google Scholar
  16. 16.
    Zaheer, A. and Bell, G.G. (2005). Benefiting from network position: Firm capabilities, structural holes, and performance. Strategic Management Journal, 26, 809-825 CrossRefGoogle Scholar

Copyright information

© Physica-Verlag Heidelberg 2008

Authors and Affiliations

  • F. Pigni
    • 1
  • A. Ravarini
    • 2
  1. 1.France Télécom R&D DivisionSophia AntipolisFrance
  2. 2.LIUC Università Carlo Cattaneo – CastellanzaVareseItaly

Personalised recommendations