Skip to main content

ICT and Changing Working Relationships: Rational or Normative Fashion?

  • Conference paper
Interdisciplinary Aspects of Information Systems Studies

Abstract

This work explores the consequences of the managerial discourses on flexible work mediated by technology. The study – based on a multiple case analysis – points out the relevance and the impact of information and communication technology (ICT) on both “rational” firm’s productivity and “normative” employees’ psychological contract. Finally, we suggest some implementation guidelines for successful ICT work solutions.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. McLean, Parks J., Kidder, D.L. (1994). “Till Death Us Do Part . . .” Changing work relationships in the 1990s. In C.L. Cooper and D.M. Rousseau (Eds.), Trends in Organisational Behaviour, vol. 1. New York, NY: Wiley

    Google Scholar 

  2. Arthur, M.B., Hall, D.T., and Lawrence, B.S. (1989). (Eds.). Handbook of Career Theory. New York, NY: Cambridge University Press

    Google Scholar 

  3. Levitt, T. (1960). Marketing myopia. Harvard Business Review, July-August

    Google Scholar 

  4. Prahalad, C.K. and Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68, 79-91

    Google Scholar 

  5. Sambamurthy V., Bharadwaj, A., and Grover, A. (2003). Shaping agility though digital option. MIS Quarterly, 27(2), 237-263

    Google Scholar 

  6. Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5, 171-180

    Article  Google Scholar 

  7. Robinson, S.L., Kraatz, M.S., and Rousseau, D.M. (1994). Changing obligations and the psychological contract: A longitudinal study. Academy of Management Journal, 37(1), 137-152

    Article  Google Scholar 

  8. Abrahamson, E. (1996). Management fashion. Academy of Management Review, 16, 254-285

    Article  Google Scholar 

  9. Powell, W., DiMaggio, and P.J. (Eds.) (1991). The New Institutionalism in Organizational Analysis. Chicago, London: University of Chicago Press

    Google Scholar 

  10. Abrahamson, E. (1997). The emergence and prevalence of employee-management rhetorics: The effect of long waves, labour unions and turnover. Academy of Management Journal, 40, 491-533

    Article  Google Scholar 

  11. Barley, S. and Kunda, G. (1992). Design and devotion: surges of rational and normative ideologies of control in managerial discourse. Administrative Science Quarterly. 37, 363-399

    Article  Google Scholar 

  12. Guill èn, M.F. (1994). Models of Management: Work, Authority, and Organization in a Comparative Perspective. Chicago: University of Chicago Press

    Google Scholar 

  13. McGregor, D. (1960). The Human Side of Enterprise. New York: McGraw-Hill

    Google Scholar 

  14. Scott, W.R. and Meyer, J.W. (1994). Institutional Environments and Organizations: Structural Complexity and Individualism. London: Sage

    Google Scholar 

  15. McKinlay, A. (2002). The limits of knowledge management. New Technology, Work and Employment, 17(2), 13, 76-88

    Article  Google Scholar 

  16. Stover, M. (1999). Leading the Wired Organization. NY: Neal Schuman

    Google Scholar 

  17. Rousseau, D.M. (1989). Psychological and implied contracts in organisations. Employee Responsibilities and Rights Journal, 2, 121-139

    Article  Google Scholar 

  18. Rousseau, D.M. and Mclean Parks, J. (1993). The contract of Individuals and organisations. In B.M. Staw and L.L. Cummings (eds.), Research in Organisational Behaviour, 15, 1-43. Greenwich, CT: JAI Press

    Google Scholar 

  19. Gouldner, A.W. (1960). The norm of reciprocity: A preliminary statement. American Sociology Review, 25 (2), 161-178

    Article  Google Scholar 

  20. Levinson, H. (1962). Men, Management and Mental Health. Cambridge, MA: Harvard University Press

    Google Scholar 

  21. Schein, E. (1980). Organisational Psychology. Englewood Cliffs, NJ: Prentice-Hall

    Google Scholar 

  22. Argiris, C.P. (1960). Understanding Organisational Behaviour. Homewood, IL: Dorsey Press

    Google Scholar 

  23. Adams, J.L. and Rosenbaum, W.B. (1962). The relationship of worker productivity to cognitive dissonance about wage and equity. Journal of Applied Psychology, 46, 645-672

    Article  Google Scholar 

  24. Organ, D.W. (1997). Organisational citizenship behaviour: its construct cleanup time. Human Performance, 10, 85-97

    Article  Google Scholar 

  25. Van Dyne, L., Cummings, L.L., and Mclean Parks, J. (1995). Extra-role behaviours: In pursuit of construct and definitional clarity. In B.M. Staw and L.L. Cummings (eds.), Research in Organisational Behaviour, 15, 44. Greenwich, CT: JAI Press

    Google Scholar 

  26. Yin, R.K. (1993). Case Study Research: Design and Method. London: Sage Publication

    Google Scholar 

  27. Abrahamson, E. and Fairchild, G. (1999). Management fashion. lifecycles, triggers, and collective learning processes. Administrative Science Quarterly, 44, 708-740

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Physica-Verlag Heidelberg

About this paper

Cite this paper

Imperatori, B., De Marco, M. (2008). ICT and Changing Working Relationships: Rational or Normative Fashion?. In: Interdisciplinary Aspects of Information Systems Studies. Physica-Verlag HD. https://doi.org/10.1007/978-3-7908-2010-2_14

Download citation

Publish with us

Policies and ethics