An Exploratory Survey of the Structure and Components of Organizational Memory

  • Paul Jackson
Part of the Contributions to Management Science book series (MANAGEMENT SC.)


This chapter uses the concepts of organizational memory (OM) and organizational learning to analyze social, practical and technical issues facing corporate memory utilization in the distributed organizational setting of Unit 2. It advances our understanding of how to conceptualize, map and therefore manage and use OM by using inductive analysis of qualitative data to develop a conceptual entity-relationship model. This model refines and specifies our understanding of the concept of OM and its constituent elements, providing a theoretically based and empirically validated description which can be used as a platform for designing solutions to facilitate knowledge sharing in distributed organizations.


Tacit Knowledge Organizational Learning Market Area Organizational Memory Transactive Memory 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Physica-Verlag Heidelberg 2008

Authors and Affiliations

  • Paul Jackson
    • 1
  1. 1.School of ManagementEdith Cowan UniversityJoondalupAustralia

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