Social Uncertainty in Virtual Organizations: A Preliminary Ontology of the Constituent Elements

  • Ivan Jensen
  • Paul Jackson
Part of the Contributions to Management Science book series (MANAGEMENT SC.)


In this chapter, we inductively develop a theory of the constituent elements of social uncertainty, based on the results of investigating Unit 2. We posit that social uncertainty is a sociological construct describing the interpersonal, social space which contains shared meanings and which enables the actions of others to be anticipated and understood. Theory formation is driven by the tenet that social uncertainty leads to withdrawal or avoidance behavior which has a deleterious effect upon knowledge creation and sharing. The theory predicts that, with the organization as the level of analysis, social uncertainty is constituted by four conceptual elements: concurrence, coherence, cognition and conformance. The theory is expressed in formal, symbolic notation to aid its experimental verification. The results from the research project provide face validity of the theory.


Individual Identity Virtual Organization Social Complexity Symbolic Notation Case Study Data 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Physica-Verlag Heidelberg 2008

Authors and Affiliations

  • Ivan Jensen
    • 1
  • Paul Jackson
    • 2
  1. 1.University College Copenhagen and MetaManagementHellerupDenmark
  2. 2.School of ManagementEdith Cowan UniversityJoondalupAustralia

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