Envisioning and Monitoring the Process of Becoming Virtual

  • Paul Jackson
  • Jane Klobas
Part of the Contributions to Management Science book series (MANAGEMENT SC.)


In Chap. 1, we introduced the virtual alignment model and described its three elements: goals, status, and capability, and how they work together. In this chapter, we examine how an organization might establish a vision, identify indicators to monitor status and progress toward the vision, and measure progress and capability.


Management Team Virtual Work Organizational Member Feedback Report Business Goal 


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  1. 1.
    Martensson P, Lee AS (2004) Dialogical action research at OMEGA Corporation. MIS Quarterly 28:507–537Google Scholar

Copyright information

© Physica-Verlag Heidelberg 2008

Authors and Affiliations

  • Paul Jackson
    • 1
  • Jane Klobas
    • 2
    • 3
  1. 1.School of ManagementEdith Cowan UniversityJoondalupAustralia
  2. 2.Carlo F. Dondena Centre for Research on Social DynamicsUniversità BocconiMilanItaly
  3. 3.UWA Business SchoolUniversity of Western AustraliaNedlandsAustralia

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