Reflections from the Frontline: The Journey of a Knowledge Manager
After only six months in TPC I first met with the international group of researchers, the authors of this book. They were to become my companions throughout a cumbersome and yet exciting journey of organizational change; a change process that unfolded in Unit 2, one of ten units which form part of a large transnational consulting company, TPC. Setting off in December 2004, I was to become the knowledge manager of an innovation process which by means of new Information and communications technologies (ICT) was designed to enhance communication and knowledge exchange and smooth interaction between colleagues working in our dispersed “Global Network Organization” (a term used by the Unit’s Director, shortened here to GNO).
KeywordsKnowledge Manager Knowledge Sharing Individual Consultant Project Portal Virtual Collaboration
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