A Human-Centered Approach for Intelligent Internet Applications

  • Ernesto Damiani
  • Rajiv Khosla
  • Somkiat Kitjongthawonkul
Part of the Studies in Fuzziness and Soft Computing book series (STUDFUZZ, volume 75)


Intelligent agents are being increasingly used on the Internet to provide various kinds of support to the Internet users. Task level support is aimed at modeling the user’s tasks and problem solving models. In this work, we focus on design and application of intelligent agents for providing task level support in Internet-based applications via an Electronic Broker. Our Broker is used to locate the desired information or product for its user and acts as a mediator between the information providers or on-line suppliers and the user/customer. The operation of the intelligent electronic broker is demonstrated through a sample application, namely, the purchase of hardware adapters on the Internet.


Fuzzy System Intelligent Agent Fuzzy Relation Decision Agent Intelligent Technology 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2001

Authors and Affiliations

  • Ernesto Damiani
    • 1
  • Rajiv Khosla
    • 2
  • Somkiat Kitjongthawonkul
    • 2
  1. 1.Polo Didattico e di Ricerca di CremaUniversitá di MilanoItaly
  2. 2.Department of Computer Science and Computer EngineeringLaTrobe UniversityMelbourneAustralia

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