Abstract
Information Systems are invading our lives and our society with an accelerating speed. Many times the needs for rationality motivate investments in sophisticated technical solutions, developed by experts, without any consideration to the people that are going to use them. This situation leads to a gap between the existing and the required competence of individuals being part of the information systems. The more sophisticated technical systems we get, the more serious are the requirements for human competence to use them. This report discusses some aspects causing the competence-gap and strategies to balance it, with a special focus on human issues in system development and implementation processes.
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© 1994 Springer-Verlag/Wien
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Simon, K. (1994). Strategies for Balancing the Competence-Gap. In: Schertler, W., Schmid, B., Tjoa, A.M., Werthner, H. (eds) Information and Communications Technologies in Tourism. Springer, Vienna. https://doi.org/10.1007/978-3-7091-9343-3_28
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DOI: https://doi.org/10.1007/978-3-7091-9343-3_28
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-82543-3
Online ISBN: 978-3-7091-9343-3
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