Abstract
The market of the tourist industry is changing. Customized combinations of different services are requiring timely, and cost effective combined services from the different parties in the tourist industry. Strategic changes are supported or even triggered by advanced information technology. The paper treats the changing role of information technology in general and for the tourist industry in particular. The discussion ends with some critical success factors for realizing the “strategic” applications of IT.
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© 1994 Springer-Verlag/Wien
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Ribbers, P.M. (1994). Strategy and Information Technology in the Tourist Industry. In: Schertler, W., Schmid, B., Tjoa, A.M., Werthner, H. (eds) Information and Communications Technologies in Tourism. Springer, Vienna. https://doi.org/10.1007/978-3-7091-9343-3_2
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DOI: https://doi.org/10.1007/978-3-7091-9343-3_2
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-82543-3
Online ISBN: 978-3-7091-9343-3
eBook Packages: Springer Book Archive