Abstract
In several areas of the tourism industry there is an extensive use of information technology. The articles by Poon (1988) and Stipanuk (1993) are just two examples of literature dealing with different aspects of this topic. Even though most of the technology and innovations are fairly recent, a study by Archdale et.al (1992) describes a proposal for a Destination Management System (DMS) made as early as 1968 in Britain. Several authors Kamfjord (1993), Aanonsen et.al. (1995), (Sheldon, 93) suggest that the tourism industry will (continue to) change considerably in the years to come due to new information technology.
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Kamfjord, G., Tjoestheim, I. (1996). Travel information kiosks in network — prestige or profit? A preliminary study of a Norwegian system in operation. In: Klein, S., Schmid, B., Tjoa, A.M., Werthner, H. (eds) Information and Communication Technologies in Tourism. Springer, Vienna. https://doi.org/10.1007/978-3-7091-7598-9_15
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DOI: https://doi.org/10.1007/978-3-7091-7598-9_15
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