Expert Systems Development and Management, A Case Study

Abstract

To describe the development of an expert system formally we cannot completely rely upon traditional software engineering conceptions. The question is that to what extent it is reasonable to borrow from already established disciplines to develop a new. To understand the problem situation we describe a computer supported method to choose tools and operational sequences for hole-machining, an activity which is representative when trying do define an understand the concept of tacit knowledge. The supporting system is presented as a frame of reference on which we apply one internal and one external view, i.e. we will adress some methodological problems concerning expert system development and a qualitative discussion of what properly managed expert systems could provide to the user.