Designing Effective Documents for Destination Information Systems

  • Scott R. Loban


This article summarizes the results of research into cognitive and usability issues related to the design of online documents such as those used in destination information systems. The literature reveals that several topics are consistently found important: expectations, metaphors, consistency and coherence, performance, context, feedback, and controls. The article goes on to suggest an empirically supported set of guidelines for the design of online documents in destination information systems.


Document Design Usability Issue Online Document Graphical Link Cognitive Issue 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag/Wien 1998

Authors and Affiliations

  • Scott R. Loban
    • 1
  1. 1.Department of GeographyUniversity of South CarolinaColumbiaUSA

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