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Online Booking On The Net — Problems, Issues and Solutions

  • B. Pröll
  • W. Retschitzegger
  • P. Kroiß
  • R. R. Wagner

Abstract

Web-based tourist information systems are more and more required not to offer online brochures only, but rather to provide both, value and service. One of the first Web-based tourist information systems that recognized this requirement was the Austrian system TIScover. TIScover realizes a lot of very origin concepts like decentralized data maintenance, internationality, and sophisticated online booking mechanisms. According to prominent market reports, especially online booking will grow rapidly in the travel market. This paper identifies the issues and problems one has to deal with in the context of online booking based on the experiences made in TIScover.

Keywords

Tourist Product Total Price System Provider Tourist Information Credit Card Number 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag/Wien 1998

Authors and Affiliations

  • B. Pröll
    • 1
  • W. Retschitzegger
    • 2
  • P. Kroiß
    • 1
  • R. R. Wagner
    • 1
  1. 1.Research Institute for Applied Knowledge Processing (FAW)University of LinzAustria
  2. 2.Institute of Applied Computer Science, Department of Information Systems (IFS)University of LinzAustria

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