The dissemination of information by means of travel agency extranets

  • A. P. S. Olivier


Much has been written and argued about the implications of on-line services such as the Internet and World Wide Web (WWW) for the travel industry, and especially for travel agents where consequences such as disintermediation, reintermediation, and a resulting decline in value for some travel suppliers hold a serious threat for travel agents [2, 10, 11, 16]. For the travel industry which functions within an extremely information-intensive environment, the Internet, at the same time, becomes an important vehicle for commercial awareness and service delivery.


Business Partner Travel Agency Critical Success Factor Vacation Package Travel Industry 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag/Wien 1998

Authors and Affiliations

  • A. P. S. Olivier
    • 1
  1. 1.Department of Computer Science and Information SystemsUniversity of South AfricaPretoriaSouth Africa

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